Our services extend beyond the ordinary. We will be there for you from installation, to launch, and beyond. R/L/B enterprise services feature:
CONSULTING
R/L/B is a committed consulting firm. Our consultants are not only available to help you find the right price and right-fit products, they will also be your guides throughout the installation and integration process. Moreover, our team of technicians and manufacturers can be very involved throughout all project stages.
INSTALLATION
Thanks to our dedicated consultants, we can help you achieve successful deployment of products, greatly reducing the risk of potential error or implementation setbacks.
WARRANTIES
R/L/B offers extended warranties to all of our customers through manufacturers or other third-party sources.
MANAGED SERVICES
Through third-party sources, we offer a comprehensive suite of on-site and offsite services for:
REMOTE MONITORING AND MANAGEMENT
Provides a complete, integrated solution for the remote monitoring and management of your network.
EMAIL AND WEB DEFENSE
Offers an affordable way to add leading e-mail and web protection.
NETWORK OPERATIONS CENTER
Provides a monitoring service for your servers, applications and other network devices without having to invest in additional resources and infrastructure.
HELP DESK
An affordable, scalable, highly technical call center option that allows you to lower operating costs while providing quality product support.
PRINT MONITORING AND MANAGEMENT
Allows efficient management of print-related consumables, maintenance & cost per page.
ONLINE BACKUP AND RESTORE
Offers an affordable, easily managed and deployed solution for the universal need for secure cost-effective data storage and rapid file retrieval.
Through third-party sources, R/L/B presents the best priced, best-in-class path to the cloud. We present cloud services for:
BUSINESS APPLICATIONS
Take advantage of best-in-class business applications that will save your company time and money.
DATA CENTER
All-inclusive data center services.
DEVICE MANAGEMENT
Monitor and manage your network in the cloud.
NETWORK AND COMMUNICATION
Learn about cloud solutions that integrate real-time communication throughout your business.
SECURITY
Secure your network with cloud-based security.
SERVICE DESK
The Service Desk provides a single point of contact in the cloud.
SERVICE OPTIONS
Through third-party sources, our enterprise level support features:
- 24x7 Monitoring of Windows & Linux/Unix Servers
- Remote System Administration
- Alert Validation & Escalation
- Troubleshooting & Remediation Support
- Resolution Time
Unparalleled Customer Approach
R/L/B is not only focused on helping you achieve your short-term business goals. We are also invested
in helping you realize your long-term vision.
Our team takes a proactive planning approach that entails collaborative customer interaction.
After learning about your future plans, we will recommend the best solutions to help you achieve your goals.
